Export in a Digital Format
In 2026, Kazakhstan has placed a special emphasis on the development of digital technologies and artificial intelligence.
The Export Credit Agency of Kazakhstan has begun a practical transition from a traditional insurance institution model to a new model — a digital export support platform.
For Kazakhstan, where the development of non-resource exports is a strategic priority, digital solutions are gradually becoming a полноценный driver of economic growth, while digitalization is emerging as a key factor of competitiveness for countries, industries, and companies in the global market.
In 2026, particular focus is placed on digital technologies and artificial intelligence. The Head of State has clearly outlined priorities for the creation of intellectual property and the export orientation of the IT sector, with special attention given to the implementation of the digital tenge and interbank QR payments. This marks a transition from fragmented support measures to the formation of a unified digital ecosystem, where state development institutions, financial organizations, and export institutions operate in close coordination.
At the recent Digital Qazaqstan 2026 forum, it was emphasized that the Government is focusing on full digitalization of the business lifecycle — from registration to entering international markets.
One of the key elements of this ecosystem is the digital transformation of the Export Credit Agency of Kazakhstan, a subsidiary of the Baiterek Holding.
“A practical step toward creating a barrier-free digital environment for business was the launch of the key project — the ‘Exporter’s Personal Account’ — in December 2024,” noted Allen Chaizhunusov, Chairman of the Management Board of the ECA. “Having studied international experience in real-time credit monitoring services and digital business platforms, we developed a platform integrated with the bgov.kz portal. For us, it is not just an interface, but a data collection tool for strategic decision-making, and for businesses — an opportunity to access government support online.”
Essentially, this represents the implementation of a “one-stop-shop” principle in export support. Previously, obtaining financial and insurance support could take significant time and required offline procedures. Today, a substantial portion of processes has been digitized. This is especially important for small and medium-sized businesses, for which administrative barriers are often the main obstacle to entering export markets.
Domestic exporters have already recognized the advantages of the “Personal Account.” Entrepreneurs unanimously highlight the transition to online services as a key benefit, eliminating paperwork and making the application process faster and more transparent.
Currently, around 150 enterprises are using the digital platform, gaining access to more than 20 support instruments — from export contract insurance to guarantees and pre-export financing.
The next stage of digitalization is the international platform “Exporter Showcase.” This is essentially a digital catalog of Made in Kazakhstan products, aimed at foreign buyers and partners. The platform enables international companies to find Kazakhstani manufacturers, explore products, and establish direct business contacts.
“Only verified manufacturers who have passed our agency’s due diligence are presented on the platform. The ‘Verified by ECA’ status serves as a guarantee of reliability, minimizing risks and strengthening trust in cooperation between Kazakhstani exporters and foreign buyers,” explained Allen Chaizhunusov.
The platform already features more than two hundred products from Kazakhstani manufacturers, and this list continues to expand. In the future, such digital solutions may become a full-fledged tool for scaling e-commerce exports.
Last year, the volume of support provided by the Export Credit Agency exceeded KZT 650 billion — effectively doubling compared to 2024. More than 120 companies received support, with every sixth company entering export markets for the first time. Notably, over 70% of all supported projects were small and medium-sized enterprises.
The total economic effect of projects implemented with the Agency’s support is estimated at KZT 2.3 trillion. This demonstrates a strong multiplier effect: government support stimulates production, employment, tax revenues, and foreign currency earnings.
Overall, this reflects structural changes in the economy: exports are gradually diversifying, and the share of medium- and high-value-added goods is steadily increasing. According to the Bureau of National Statistics, manufacturing output showed stable growth of 6.4% in 2025, while exports of processed goods have more than doubled in recent years.
Digitalization today represents a new policy model, where the speed of access to capital and insurance becomes a key competitive advantage. In modern conditions, economies that ensure the fastest “application-to-decision” cycle for exporters gain the upper hand.
The Export Credit Agency already offers convenient tools — from the “Personal Account” to the “Exporter Showcase.” An important milestone has been the introduction of AI tools, including an AI assistant for project analysis, significantly accelerating scoring and risk assessment.
However, digital transformation requires reciprocal efforts. While the state активно invests in infrastructure, businesses must also automate their internal processes and operations to fully benefit, as the success of transactions directly depends on companies’ readiness for digital interaction.
The development of digital services is not just about technology — it is a real expansion of Kazakhstan’s presence in global markets.
Source: https://liter.kz/eksport-v-tsifrovom-formate-1775669134/
